Returns & Refunds

We want you to be happy with what you buy from AllGoods. If something is not right, please tell us quickly so we can fix it.

When we can help

• An item is missing from your order.
• An item is damaged, spoiled or past its expiry date.
• You received a different item from the one you ordered.

How to ask

Contact us as soon as you notice the problem, ideally on the day of delivery. Tell us your order details and, if you can, send a photo of the item. Fresh food should be reported quickly because it spoils fast.

What we can do

After we check the problem, we will replace the item, give you a credit, or refund the money. Refunds go back to you in the way you paid, or in another way we agree with you.

What we cannot take back

For food safety, we usually cannot take back opened or used food items, or fresh items that were handled or stored wrongly after delivery, unless they were faulty.

If you have a question, please contact us or write to hello@allgoods.test or call +1 555 100 2000.